1_If a student finds they can’t attend a class for any reason, they should email the support or send a message via whatsapp at least 3 hours before the class starts and ensure that the class is rearranged to another suitable day. BUT if you didn't inform, the whole class will be counted

2_The students should send the fees of the course monthly. The fees should be sent before the first class from the next month. Classes may be discontinued (paused) if the student does not pay the fee by the due date. You will receive an invoice (report) every four weeks that covers the following four weeks. It is due before the first class in each month and we ask you to promptly submit payments as our commitments to our teachers depends on timely payments. If there are any study hours left from the previous month, your teacher will add them to the next month as a compensation.

3_For younger children with smaller attention spans, we certainly encourage parents to participate in the session to help them overcome challenging activities. Children aged 7 and over who have the ability to remain focused for extended periods require no adult supervision. We believe it is important to let them work on their own, aided by encouragement from their tutor. This will help them boost their self-confidence and develop good study habits in the future.